At Sedilia, we are committed to protecting the privacy of our customers. This policy explains how we collect, use, and protect the personal data we hold about you when you order from us, contact us, or use our website. This policy is written in accordance with the UK GDPR and the Data Protection Act 2018.

WHO WE ARE
Sedilia (Sedilia Limited, company number 5531460) is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, you can contact us at info@sedilia.com

WHAT INFORMATION DO WE COLLECT
Depending on how you interact with us, we may collect: your name, delivery and billing address, postcode, email address, telephone number, and order or payment details. If you contact us or subscribe to our newsletter, we collect the details you provide at that time.

Why we collect it, and our legal basis for doing so. We use your information to process your order, fulfil our contract with you, respond to enquiries, and meet our legal and accounting obligations. Where you've subscribed to our newsletter, we rely on your consent to send you marketing communications, which you can withdraw at any time.

WHO WE SHARE IT WITH
We do not sell or share your personal data with third parties other than those who need it to fulfil your order or run our business — including our shipping and delivery partners, payment processors, and IT service providers. These parties are only permitted to use your data for the purposes we specify, and are bound by confidentiality obligations.

How long we keep your information. We retain personal data for as long as necessary to fulfil the purposes set out in this policy, including any legal, accounting or reporting requirements — typically 3 years from your last order or contact with us.

NEWSLETTER
If you subscribe to our newsletter, we store your email address securely and may contact you from time to time about new products, services and events that may be of interest. You can unsubscribe at any time using the link at the bottom of any email.

YOUR RIGHTS
Under UK GDPR, you have the right to access, correct, delete, or restrict our use of your personal data, and to request a copy of it in a portable format. You also have the right to object to certain processing, including direct marketing. To exercise any of these rights, contact us at info@sedilia.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has not been handled correctly.

CHANGES TO THIS POLICY
We may update this policy from time to time. Any changes will be posted on this page, with the date of the most recent update shown below.

Last updated: September 2026